
AI & Machine Learning10 min
Salesforce Will Meter AI Agent Calls: What to Do
Salesforce plans to charge Flex Credits for each successful call a registered AI agent makes over MCP or API. Who is affected, when, and what to do now.
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AI & Machine Learning10 min
Salesforce plans to charge Flex Credits for each successful call a registered AI agent makes over MCP or API. Who is affected, when, and what to do now.
AI & Machine Learning10 min
AI customer-service bots in 2026: pricing tiers, real accuracy (Crescendo.ai 99.8%), deflection targets, and the playbooks top CX teams actually ship.